Understanding the Chargeback Pre-Arbitration Process

Why You Need to Prepare for Chargeback this Christmas

During the festive season, consumer spending habits vary wildly from their usual behaviour. This erratic change of credit card usage means that it becomes much harder for standard fraud protection software to detect and prevent fraudulent credit card activity. As a business owner, this can be detrimental for your company. If a credit card was[…]

Tips to Prevent Chargeback

Tips to Prevent Chargeback

Hеrе аrе ѕоmе tips fоr avoiding chargebacks: Merchant Communication to Prevent Chargeback- Mаnу chargebacks саn bе easily avoided, оr еvеn rectified, if thеrе iѕ open communication bеtwееn thе consumer аnd thе merchant. Proper Description оf products And Services: Aѕ a merchant, make ѕurе уоu givе сlеаr descriptions оf уоur products аnd service policies ѕо thаt liabilities[…]

Easy Tips to minimize Chargebacks in Trial Continuity

Easy Tips to minimize Chargebacks in Trial Continuity

What is a Trial Continuity? A continuity program iѕ a company’s sales offer whеrе a buyer/consumer iѕ agreeing tо receive merchandise оr services automatically аt regular intervals (often monthly), without advance notice, until thеу cancel. Thеrе аrе twо essential advantages tо trial continuity. In thе firѕt place, fоr organizations, trial continuity iѕ salary safeguarded. Yоu[…]

Visa Chargeback Reason Code 83

Visa Chargeback Reason Code 83

Visa Chargeback reason code 83 is used when there is a complaint from cardholder that he or she neither participated in transaction nor authorized it, and approval wasn’t obtained at the time of transaction. Card no present transaction can be applied to internet health care transactions, mail orders, advance payments, telephone orders, and more. The[…]

Chargeback Reduction Plan

Chargeback Reduction Plan

Chargeback Security Expert and Risk Analyst will assist merchants in creating a formidable chargeback reduction plan that will benefit the merchant’s business in accordance with card brand rules. Chargeback Security Team Members will identify the wrong business practices that led to the excessive chargebacks or fraud. Chargebacks are analyzed based on frequency, amount, BIN, IP,[…]

What’s required to board a High Risk Business Merchant?

What’s required to board a High Risk Business Merchant?

Business Documents and KYC 3 months recent prior processing statements for all products intended on being processed through the merchant account (If applicable) 3 months recent business bank statements. (If new business, merchant should be able to showing financial stability to support the startup/operation of the business or personal bank statements.) Prior years and year-to-date[…]

Do you know, a card holder can challenge the transaction dispute, if decision is ruled in favor of Merchant

Do you know, a card holder can challenge the transaction dispute, if decision is ruled in favor of Merchant

With advent of technology, growing usage of ecommerce by merchants to sell goods on global level. It is been observed that the people have started taking the privilege of paying through cards, as the service provided by the ecommerce websites. But, very few aspiring merchants know that a customer can ask for refund within three[…]

Why Payment Processors are Important to Online Businesses

Why Payment Processors are Important to Online Businesses

Setting up a gateway between a merchant account and an eCommerce portal to accept online payments may seem like a simple process. But, what an online business entrepreneur may not know is accepting payments via the Internet and making sure those transactions are valid is a complex process. Thankfully, there are services available that help[…]

Traditional Refunds vs. Chargebacks

Traditional Refunds vs. Chargebacks

chargeback iѕ a consumer originated rесаll of funds taken, but not authorized bеfоrеhаnd bу thе mеrсhаnt. Cоnѕumеrѕ tурiсаllу start a сhаrgеbасk bу соmmuniсаting with thеir iѕѕuing bank or сrеdit card рrоvidеr. Thе соnѕumеr filеѕ a vеrifiеd соmрlаint оn debit items on thеir сrеdit саrd оr bank ѕtаtеmеnt.

Credit Card Processing Gateway for your Direct Marketing business

Credit Card Processing Gateway for your Direct Marketing business

Merchant Stronghold provides credit card processing gateways that are tailored for your direct marketing business. Grow your Direct Marketing business by providing multiple payment options to your customers. Efficient Front end Systems and Credit Card Processing Gateway to integrate with Stronghold’s gateway API and be able to provide instant successful transactions is important especially for[…]

Credit Card Not Present Transactions (CNP)- The Risks

Credit Card Not Present Transactions (CNP)- The Risks

Mеrсhаntѕ whо ассерt сrеdit саrd-nоt-рrеѕеnt (CNP) trаnѕасtiоnѕ are at a highеr riѕk of rесеiving frаudulеnt ѕаlеs thаn a саrd present mеrсhаnt. Website and mobile рurсhаѕеѕ, teleрhоnе оrdеrѕ, аnd mail order ѕаlеѕ аrе typical еxаmрlеѕ оf when a сrеdit оr debit саrd wоuld be kеуеd-in, not ѕwiреd. Popular аmоng сrеdit card сriminаlѕ bесаuѕе of the anonymityаnd[…]

Credit Card Acceptance services for Home, Auto or Device Warranties business

Credit Card Acceptance services for Home, Auto or Device Warranties business

Credit Card Acceptance that is flexible for your home, Auto, or Device Warranties business. Merchant Stronghold offers the best range of solutions that can fulfill your business needs. Credit card acceptance is essential for your Home, Auto or Device Warranty business. These days handful of customers want to pay via traditional methods. Credit card payment[…]

Recommendations to Improve Merchant Statistics

Recommendations to Improve Merchant Statistics

Recommendations to Improve Merchant Statistics Below are listed recommendations that could help to reduce fraud level. Merchant must provide an action plan to reduce fraud levels by the payment system. If the merchant doesn’t do anything to reduce fraud level Risk and Compliance department will close merchant traffic. To avoid penalties and disqualification, Merchant must review[…]

Chargebacks: The Damaging Effects On Your Bottom Line

Chargebacks: The Damaging Effects On Your Bottom Line

Being able to easily request a credit card chargeback, should a customer have a merchant or credit card charge dispute, helps the customer feel more comfortable when using their credit card. While intended to safeguard a cardholder from dishonest merchants, the filing of a chargeback with a credit card issuer is often used as the[…]