How Recurring Transactions End Up as Chargebacks

How Recurring Transactions End Up as Chargebacks

A recurring transaction is a charge for services or goods that is applied to a cardholder’s credit or debit card multiple times at regular intervals (usually one month). Merchants who sell beauty products or health care products online almost always have a system that automatically signs up new customers to their monthly subscription plan. And,[…]

Responding to “Merchandise Not as Described” Chargeback Claims

Responding to “Merchandise Not as Described” Chargeback Claims

Taking orders online and shipping the orders to customers might sound simple, but there are challenges. Customers expect products they receive to look exactly like the website pictures, match the descriptions provided on the website and to function accordingly. Descriptive information should be clearly written so that there is no room for interpretation and any[…]